Healthier SG (HSG)
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What is Healthier SG?

Healthier SG is a major transformation of our healthcare system to promote good health, prevent chronic diseases and their deterioration, anchored by primary care and the community. 

It aims to focus on better health and quality of life for everyone, and encompasses 5 key features:

  1. Mobilise our network of family doctors
  2. Develop health plans
  3. Activate community partners
  4. A national Healthier SG enrolment program
  5. Set up the necessary key enablers to make Healthier SG work 

Vision:

Healthier SG aspires to develop the next phase of primary care in Singapore, where:

  • Care for chronic diseases is embedded within the community and is proactively managed by family doctors and their care teams.
  • Health plans are well-coordinated through common care protocols, interoperable IT systems, and shared data;
  • Care is supported by local and community stakeholders, with coordination from the healthcare clusters, and most importantly;
  • Singaporeans do their part in preventive care and to stay healthy, through lifestyle adjustments.
Your role as family doctors is therefore critical to the success of this initiative.

Guidance for Healthier SG Clinics

For more guidance and material on HSG, please refer to the relevant lists below

​

S/N
File Name
Description


1

Quick Reference Guide

To provide key information for the administration of Healthier SG.

Click here to download​
​​2
​

​

​Primary Care Digital Services (PCDS) Application User Guide
​A step-by-step guide on submitting application to onboard Healthier SG.​
​Click here to download
​Primary Care Digital Services (PCDS) User Guide
​A detailed step-by-step guide on PCDS functions.
​Click here to download

​Primary Care Digital Services (PCDS) Change Request User Guide

A step-by-step guide on submitting post-onboarding change requests to

1. Update clinic enrolment capacity and/or clinic email address for Healthier SG operational alerts

2. Update clinic address and/or UEN in Healthier SG Enrolment Programme Agreement

3. Update clinic ownership in Healthier SG Enrolment Programme Agreement

4. Offboard Healthier SG.​


​Click here to download


​


S/N
File Name
Description


1Healthier SG Standard Operating Procedures (SOP)

Detailed operational reference and guide for Healther SG clinic staff and GPs.

(Restricted access)

Click here to download
2

Healthier SG Frequently Asked Questions (FAQs)

Answers to common questions asked by Healthier SG clinics on implementation and operations under Healthier SG.

(Restricted Access)

Click here to download​
3​

​​​
​Information and resources for National Electronic Health Records (NEHR) Data Quality Contribution Criteria​

MOH Advisory on the revised NEHR Data Quality Contribution Criteria

(Restricted Access)​

​Click here to download

Frequently Asked Questions

(Restricted Access)​

​Click here to download​
​4
​Information on Digital Enablement for Healthier SG
​GPs' Guide to a Healthier SG (HSG) Compatible Clinic Management System
​Click here to download​
​5
​FAQ for Self-Billing Arrangement

For further information on the Self-Billing Arrangement Agreement between GST-registered clinics and clusters.

(Restricted Access)

​Click here to download​
​6
​FAQs for Self-Declaration for Healthier SG Clinics
​​For further information on the self-declaration for Healthier SG clinics and their doctors.
​Click here to download
​7
​Healthier SG Tele-enrolment Coordinating Instructions
​Guide on how to tele-enrol patients to Healthier SG clinics.
​​Click here to download​


​

S/N
File Name
Description


1

Healthier SG Clinic Training Part 1: Operations and Administration 

Slides on Healthier SG Operations and Administration

(Restricted Access)

Click here to download ​
​2

​​​Healthier SG Clinic Training Part 2: Financing

(Restricted Access)​

​Training materials on Healthier SG Financing that were covered during the recent Healthier SG training sessions.

(Restricted Access)

​Click here to download.​
​3

​Information and resources for National Electronic Health Records (NEHR) Data Quality Contribution Criteria

NEHR Data Quality Webinar Presentation Materials

(Restricted Access)

​Click here to download​
​4

​Enhanced Health Plan & Care Protocol Updates

Sep-Oct 2024 HSG GP Clinic Training Deck 

(Restricted Access)

​Click here to download

3rd & 5th September 2024 Webinar Presentation Deck

(Restricted Access)

Click here to download​
​5

​Healthier SG (HSG) Digital Tools Webinar

(Restricted Access)


The Healthier SG (HSG) Digital Tools Webinar was held on 5 & 13 November 2024. Two HSG digital tools were introduced, purposed to support HSG GPs in providing holistic care to patients:


1.  Patient Care Summary (PCS) – Available from 24 Nov 2024
This tool in HSG-compatible CMSes will provide patient-level data with a “single view” summary which aims to support HSG GPs in identifying care gaps at the point of care.


2.  GP Self Help Report Module – Available from 29 Nov 2024

This tool in PCDS enables HSG GPs to view, verify and catch up on Care Report and Health Plan submissions through their CMS.

(Restricted Access)


​Click here to download​
​6

​Healthier SG - MAF Drug Subsidy Framework
​Introduction to MAF Drug Subsidy Framework under HSG Chronic Tier on 29 & 30 Apr 2025
​Click here to download​
​​7
​2026 Healthier SG Updates

30 September 2025 HSG GP Admin Webinar 

(Restricted Access)​

​Click here to download

Oct/Nov 2025 HSG GP Training Webinar

(Restricted Access)

​Click here to download​


​

S/N
File Name
Description


1

Healthier SG Clinic Training Part 1: Operations and Administration 

Slides on Healthier SG Operations and Administration

(Restricted Access)

You may view a recording of the training here.
2

Healthier SG Clinic Training Part 2: Financing

Training materials on Healthier SG Financing that were covered during the recent Healthier SG training sessions.

(Restricted Access)

You may view a recording of the webinar here.
​3

​Information and resources for National Electronic Health Records (NEHR) Data Quality Contribution Criteria

NEHR Data Quality Webinar Presentation Materials

(Restricted Access)

​You may view a recording of the webinar here.​
​4

Healthier SG (HSG) Digital Tools Webinar

(Restricted Access)​


The Healthier SG (HSG) Digital Tools Webinar was held on 5 & 13 November 2024. Two HSG digital tools were introduced, purposed to support HSG GPs in providing holistic care to patients:


1.  Patient Care Summary (PCS) – Available from 24 Nov 2024
This tool in HSG-compatible CMSes will provide patient-level data with a “single view” summary which aims to support HSG GPs in identifying care gaps at the point of care.


2.  GP Self Help Report Module – Available from 29 Nov 2024

This tool in PCDS enables HSG GPs to view, verify and catch up on Care Report and Health Plan submissions through their CMS.

(Restricted Access)

​You may view a recording of the webinar here.​


​


S/N
File Name
Description


1

Care Reporting Submission Information

Infographic providing a summary of guidelines for care reporting under Healthier SG for CY2025

Click here to download
​2

​Information on Digital Enablement for Healthier SG
​Infographic on Clinic Management Systems' Readiness for Healthier SG and Clinics' Healthier SG Requirements
​Click here to download
​Tips to Improve NEHR Data Quality (DQ) Contribution​​Click here to download
​​3

​Healthier SG Decal

​To be displayed at the clinic entrance to allow residents to identify the clinic as a Healthier SG clinic.

​​Click here to download​
​​4

​Healthier SG Poster in 4 languages^
​To be displayed for residents to refer to for information on Healthier SG.

​​6

​Healthier SG Brochures^
​For clinic to distribute to patients as a reference for information on Healthier SG.

​​7

​Healthier SG Standee
​To be displayed at the clinic entrance so that the clinic can be easily identified by residents as a Healthier SG clinic.

​​8

​Healthier SG​ Wobbler

​To be displayed on the clinic's front desk.
​​​Click here to download
​​9

​Health Plan Booklet^

For enrolees without smartphones, or who have difficulty using or are not using Healthhub to monitor their Healthier SG health plans.

GPs are encouraged to attach the Health Plan printout and Onboarding Questionnaire (if any) to Page 2 of the Health Plan booklet.

Your patient's care team, including PCN nurses and community partners such as Active Ageing Centres (AACs), may assist your patient in completing the remaining pages of the Health Plan Booklet as they support the more in-depth conversations with your patient in reaching their health goals. 


​Click here to download
​​10

​Healthier SG Appointmen​t Card
​To indicate the next appointments for enrolees without smartphones, or who have difficulty using or are not using Healthhub.
​Click here to download
​​​11

​Healthier SG Onboarding Questionnaire 
​To issue to patients without smartphones, or who have difficulty using or are not using Healthhub, if required.
​​​12

​Revised CHAS​ Referral Form^

For direct referral of Healthier SG/ CHAS patients to:

​Click here to download
​​​13

​Health Promotion Board Lifestyle Programmes Booklet
​Provide top-line information for patients to self-help and join
community activities, and for GPs to pass the booklet to patients after consultation.
​​​14

​Active Aging Centres (AACs) Brochures
​For clinic to distribute to patients as a reference for information on AACs.